U

Tuesday, October 3rd, 2023 6:28 PM

Closed

Wifi not discoverable after enabling and disabling bridge mode

Was attempting not set up a mesh wifi system, logged into admin page for the router, enabled bridge mode, and when the mesh system failed to find the network I switched it back out of bridge mode. Attempted it a second time, and when I switched it back out of bridge mode the second time the network never became

discoverable again. Tried power cycling and resetting multiple times, and the main dashboard on the admin page still has a red X next to wifi. 

Official Employee

 • 

1.7K Messages

2 years ago

Thank you very much for reaching out to us here @user_n9u6tx. That is very odd and definitely something we can look into further from here for you. Could you send me a direct message with the full name and complete address for your service? 

To send a direct message [private message]:

   Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging

   Click the "New message" (pencil and paper) icon

   The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.

   - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.

   - An "Xfinity Support" graphic replaces the "To:" line.

   Type your message in the text area near the bottom of the window

   Press Enter to send it

forum icon

New to the Community?

Start Here