Visitor

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1 Message

09/14/2026 5:39 PM

WiFi not connecting

Whenever I try to connect anything other than an Apple product (ie. Xbox, Samsung TV, kindle) nothing connects and it says I have the wrong password when I am typing in the right password. 

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Official Employee

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3.2K Messages

28 days ago

 

user_xodhlf Welcome to our community forum! You've reached the perfect place to get help with your Xfinity WiFi connection. What troubleshooting steps have you tried so far? What is the make and model of your modem? When you forget the WiFi network and reconnect, do you see the same error? 

 

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