Visitor
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1 Message
Wifi keeps going out
My wifi keeps going out. My cables are attached exactly as they should be abd every day at least once a day, Xfinity wifi goes out. The app asks me fix the cables, restart the router and wait for a couple of minutes. But why should anyone be asked to do that for just wanting a consistent wifi connection. Why isn't Xfinity able to fix this?
EG
Expert
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118K Messages
2 days ago
The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section for assistance.
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XfinityJeffB
Official Employee
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357 Messages
4 hours ago
Hello user_wcfiwm, thank you for reaching out here in our Xfinity Community forum. We appreciate you and your time. I will do my best to assist you. That is definitely odd and would bear further investigation. I take it from your post, you have followed all the steps from the app more than once?
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