Virginiahome's profile

New Poster

 • 

1 Message

Tuesday, March 31st, 2020 5:00 PM

Closed

WiFi keeps dropping to TV/Roku

Our Xfi Router is in the 2nd floor right hand side of the house.  We have no problem getting WiFi signal all the way down to the basement on that side of the house.  However, on the other side of the house, middle floor, the Wifi (internet connection) is constantly dropping the ROKU and any other app on that TV.  

When I do a speed test it varies but it is always above 35 mbps (and sometimes above 100).  Why does the connection drop?  Would the xfi pods fix this?  If so, could I try them but return them if they don't work?

This conversation is no longer open for comments or replies and is no longer visible to community members.

Expert

 • 

111.5K Messages

5 years ago

Some tips for improving WiFi performance;


http://corporate.comcast.com/comcast-voices/10-ways-you-might-be-killing-your-home-wi-fi-signal

 

http://forums.xfinity.com/t5/Your-Home-Network/Improve-Your-Wireless-Gateway-Home-Network/td-p/2627659


https://www.xfinity.com/support/articles/improve-your-wireless-home-network


There are other options. Google for WiFi repeaters / range extenders, WiFi mesh systems / pods, powerline ethernet adapters, MoCA adapters. Good luck !

forum icon

New to the Community?

Start Here