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1 Message
09/08/2026 11:58 AM
My Wifi stopped working. There is orange light blinking on the device. Please help
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Expert
120.8K Messages
2 days ago
First. Check their site for official info on any possible local outages here;
https://www.xfinity.com/support/status
https://www.xfinity.com/support/articles/check-service-outage
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
Official Employee
2.5K Messages
4 hours ago
Hi there and welcome to Comcast! Sorry to hear that your Wi-Fi is not working. Are you still seeing the orange light blinking?
2 hours ago
@user_kggtgt
Were you able to find any outage info on that site or in the app ?
EG
Expert
•
120.8K Messages
2 days ago
First. Check their site for official info on any possible local outages here;
https://www.xfinity.com/support/status
https://www.xfinity.com/support/articles/check-service-outage
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
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XfinityRoberto
Official Employee
•
2.5K Messages
4 hours ago
Hi there and welcome to Comcast! Sorry to hear that your Wi-Fi is not working. Are you still seeing the orange light blinking?
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EG
Expert
•
120.8K Messages
2 hours ago
@user_kggtgt
Were you able to find any outage info on that site or in the app ?
0
0