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Wall-E1980
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7 Messages

Thursday, March 28th, 2024 4:02 AM

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Wifi in detached garage

How can I get wifi to my detached shop? I currently have 2 things plugged into the Gateway modem via ethernet cable, my smart tv and xfinity cable box. This leaves the in home wifi open to cell phones, laptops, and a printer. Plugging the tv and cable box to the gateway by ethernet really helped with wifi speeds. Recently though I ran 150 foot cat 6 ethernet cable to my detached shop and plugged it into a wifi extender. It worked, but caused the in home wifi and our cable to act up. It made the wifi inconsistent in the house and the tv cable wasn't working well. What could cause this and how do I get wifi in my shop without other issues coming up? Could it be a damaged cable? Or not enough bandwidth?

Question

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Updated 

1 year ago

695

4

0

Lkpolo

Problem Solver

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506 Messages

1 year ago

I'd also like a way to have wifi in my detached garage. I've never run a cable line down there (70 feet), but we can't even send or receive calls, texts, or browse the internet from inside the building. We need to step outside one of the doors to do that. 

3

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XfinityDena

Official Employee

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3.2K Messages

@Lkpolo another way to get cable to your detached garage is if the garage had its own legal address as a building on your property. If it does than it would be able to have its own separate account with its own services.

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1 year ago

0

Lkpolo

Problem Solver

 • 

506 Messages

Sorry, not but the garage is at the corner of the driveway and on the original 1 acre parcel that our home was built on. Another account would be an added cost which is already higher than we want. 

1 year ago

0

XfinityDena

Official Employee

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3.2K Messages

@Lkpolo I completely understand. Here is a link: https://www.xfinity.com/learn/offers with our current promotions if you wanted to take a look for your current account. Just make sure you are logged on to your account to see the promotions available for your account.  You can also set up the services directly from the website.

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1 year ago

0

Wall-E1980

7 Messages

1 year ago

Can I just plug an ethernet cable into the back of the gateway, run it 200 feet to my shop and plug the other end of the ethernet cable into an xfinity pod? Will that provide my shop with reliable wifi/internet access? Without causing issues to the wifi or connected devices in the house? 

0

0

XfinityRoberto

Official Employee

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1.7K Messages

1 year ago

Hi there, @Wall-E1980. Thank you so much for reaching out to us via our Forums page. In order to get a better connection for your shop, we would recommend getting a small business internet account for your shop. 

4

0

Wall-E1980

7 Messages

That's just an added expense that doesn't make sense or work for me. Here's a question... If I can hardwire an xfi pod to the gateway from one end of my house to the opposite end of the house to extend the range, why can't I do that to my shop? 

1 year ago

0

XfinityGabby

Official Employee

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1.5K Messages

@Wall-E1980, the distance between personal devices and your Gateway/modem/router can certainly cause issues with your connection, because your shop is not in the home things such as thick surfaces (concrete walls, brick walls) these are very likely to cause interference and the signal won't be good. You can certainly attempt an xFi Pod but keep in mind that while your Xfinity Pods are versatile, they do have some physical limitations that are easy to follow. Pods should be about one room away, and about 20'-30' feet from your router. Pods should be about half way between your devices and the router. You can review our xFi Pods FAQ's here.

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1 year ago

0

XfinityGabby

Official Employee

 • 

1.5K Messages

@Wall-E1980, you can definitely attempt hardwiring the xFi Pod. Right under that information you sent it states the following: Note: Not all xFi Gateways can be connected to your WiFi Boost Pod. For a list of compatible xFi Gateways, see I’ve hardwired my Pod to my gateway, so why is the Connection Type still set to WiFi?.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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1 year ago

0

Wall-E1980

7 Messages

I have the XB7 Technicolor with the most up to date firmware. So mine is on the approved list for gateways. I will try it this week and see what the results are. According to Xfinity and their information, it will work. 

1 year ago

0

Wall-E1980

7 Messages

1 year ago

It says in the FAQ that I can hardwire my pod to the gateway via ethernet and it would help with the connection...

"Hardwiring your xFi Gateway to a Pod gives you faster speeds and the connection is not impacted by distance or WiFi interference.

Connecting your Pod to your xFi Gateway using an Ethernet cable is especially helpful when:

The home is very large or has construction that may block WiFi signals (concrete or stone interior walls, metal or metal mesh in or on the interior walls)."

1

0

XfinityGabby

Official Employee

 • 

1.5K Messages

Excellent! I hope that works out for you, @Wall-E1980. Feel free to reach out to our team if anything else comes up we're here for you 7 days a week from 6 AM - 12 AM EST.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

1 year ago

0

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