Visitor
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1 Message
WiFi Hotspot
Why is the hotspot only connecting when I go outside??? I’m in my own place and can’t connect to the WiFi that was just fine until I got off work now I’ve been spending 2 hours trying to connect. And why is it so difficult to get to a HUMAN on costumer service we are not trying to spend and hour talking to a robot that can only function payments.
XfinitySean
Official Employee
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189 Messages
15 days ago
Hey there user_vmck1y, thanks for reaching out through our community forums! I'm sorry to hear you're having issues connecting to the wireless hotspot near your home. You've come to the right place for help! For clarification, are you also having difficulty connecting to your own network as well, or is it just the hotpot you're unable to connect to inside your home?
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