neilbh422's profile

New Poster

 • 

4 Messages

Thu, Oct 15, 2020 5:00 AM

wifi hostname issues

In the past couple of days, I have issues staying connected on wifi with two of my devices running iOS 14.1. I will be connected to the wifi and then, when the phones wake from sleep, the wifi drops and then reconnects automatically. I've already done a factory reset on one of the phones to eliminate software issues. 

 

Additionally, for one of the phones having wifi issues, the XFi modem seems to be randomly assigning new host-names to me iphone. Instead of just saying Neil's-iphone, it assigns random numbers (Neil's-iphone-3, neil's-iphone-220, etc). The MAC address and the IP address remains the same. This is the only device for which the modem appears to be doing this. 

 

I'm not sure if these issues are related or not, but appreciate any advice. CAlled Comcast and they restarted the modem, did some diagnostics, etc., but didn't have any further specific advice. 

Responses

Visitor

 • 

1 Message

2 m ago

I’m having the same freaking problem!! It’s even causing problems with my marriage. Leading me to think there is a phone connected to the WiFi that I know nothing about!!! SOMEBODY TELL ME WHATS GOING ON? It’s even saying 2 iPhone6s are connected at the same time!

EG

Expert

 • 

86.7K Messages

2 m ago

@user_b621b2 

Please create a new topic of your own here on this board detailing your issue. Thanks. 5 month old dead now being closed.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

New to the Community?

Start Here