wifi extender pod- no LED

extender pod , no white LED, unplugged and plugged back in, while light pulses and then fades away. I remember seeing a LED when pod is working.

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Ge57u

Visitor

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11 Messages

1 day ago

When in the process of connecting, the LED pulses white. When fully connected the LED is off - no light.

0

XfinityRaf

Official Employee

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1.5K Messages

2 days ago

Good morning @user_scml1w. Is your Wi-Fi Extender offline or is it still working without the LED?

2

0

U

I veiwed the status of the extender in the xfinity app and it does show its online, ran connectivity test and reports back as strong. When I called X, they mentioned something was not correct (red) --> not sure what the rep meant by that. It appears to be working so Im guessing its ok- any info would be great

1 day ago

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XfinityBenjaminM

Official Employee

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3.2K Messages

user_scml1w If the connection to the extender lost signal momentarily and reconnected, it's possible that it caused it to go out of sync for that short time. As long as it recovered and is working, that is definitely great news. If you have any other issues, please don't hesitate to let us know.

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1 day ago

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U

user_scml1w

Visitor

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3 Messages

3 hours ago

Thank you everyone for the prompt response.- have a great day

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user_scml1w

wifi extender pod- no LED

Ge57u

XfinityRaf

user_scml1w

XfinityBenjaminM

user_scml1w

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