Gt4062's profile

Visitor

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12 Messages

Monday, February 19th, 2024 12:10 AM

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Wifi Evaluation

Hello,

I signed up for the Xfi complete package around 3 weeks ago and I was told I would have a whole home wifi evaluation done as part of the package. Ever since I received the welcome email for the Xfi complete package I have not seen or heard any updates after that. I was very interested in the possibility of receiving a free xfi pod as I have a few dead spots around the house that it would be beneficial for, and honestly if I didn't qualify for the pod I would rather not even have the xfi complete package that I pay monthly for anyway. What do I need to find out if I qualify or find an update for the status of my evaluation?.

Official Employee

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1.5K Messages

1 year ago

 

Gt4062 Can I ask that you reach out privately, so we can cover the details of your account. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.

 

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