peaches2165's profile

Contributor

 • 

38 Messages

Sun, Mar 22, 2020 2:00 PM

WIFI drops

My Wifi keeps dropping and I get disconnected.  I ran a test on the modem and everything is fine.  How do I fix.

 

Thanks,

Nancy

Responses

EG

Expert

 • 

89.1K Messages

1 y ago

For a test, does a computer hardwired directly to the router / gateway device with an ethernet cable have the same problem ?

Contributor

 • 

38 Messages

1 y ago

Hi, 

I'm not exactly sure what you mean, but my desktop computer works just fine.

 

 

Thanks,

EG

Expert

 • 

89.1K Messages

1 y ago


@peaches2165 wrote:

Hi, 

I'm not exactly sure what you mean, but my desktop computer works just fine.


That's exactly what I wanted to know. Seems that we've narrowed it down now to a WiFi-only problem, and not a problem with the general connection to the Comcast system.

 

Some tips for improving WiFi performance;


http://corporate.comcast.com/comcast-voices/10-ways-you-might-be-killing-your-home-wi-fi-signal

 

http://forums.xfinity.com/t5/Your-Home-Network/Improve-Your-Wireless-Gateway-Home-Network/td-p/2627659


https://www.xfinity.com/support/articles/improve-your-wireless-home-network


There are other options. Google for WiFi repeaters / range extenders, WiFi mesh systems / pods. 

 

Good luck with it !

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