Visitor
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3 Messages
WiFi Down & No cable service.
My internet went out in the blink of an eye...luckily a service person came the same day.
After trying to upgrade my modem box that I own, he realized it was my power plug! I found one lying around and BAM it worked...
I would have never have thought about that. It is best and savvy to own your own. Save you a lot of money.
XfinityBillie
Official Employee
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3.4K Messages
2 years ago
We're thrilled to hear that you were able to get one of our expert technicians out so quickly when you lost services and that it was such an easy fix. :) Thank you for taking the time to let us know about your experience.
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