3 Messages
Wifi doesn’t work on mac book
The wifi is working on my phone and Apple TV but for some reason it doesn’t work on my mac book. It connects but no website loads and it always fails. Not sure why this is happening. I’m paying for 800 mbps but get about 180 on my Xbox ands wifi just seems to be slow.
XfinityAnthonyT
Official Employee
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1K Messages
2 years ago
Hey there, happy to help you out with this. Is there a specific error message you are receiving on your Mac book?
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XfinityAnthonyT
Official Employee
•
1K Messages
2 years ago
Okay and to confirm the network you are connected to is your customer wifi named network, correct? Not the 'XFINITY WIFI' network?
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