Visitor
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1 Message
WiFi disrupted
Is it just me in Santa Clara, Ca or are other people also experiencing frequent outages with internet gone for hours for multiple days! It is ridiculous!
And who’s bright idea was it to get rid of live agents when we call customer service agents.
EG
Expert
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119.7K Messages
9 hours ago
First. When these outages occur, are they being officially indicated with any info about them here ?;
https://www.xfinity.com/support/status
https://www.xfinity.com/support/articles/check-service-outage
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
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