WiFi disconnects every 30 minutes and only works again after restarting
Yesterday we had a power outage at 9 am. The power was restored 90 minutes later but since the power outage we can not get our internet to work more than 30 minutes at a time without resetting.
We have an Xfinity store very close by so we exchanged our modem for a different one. However we are having the same problem.
I have kept a running record so I am sure that the internet is lasting exactly 30 minutes, then it goes down and all connections are lost. We restart it and it works for 30 minutes rinse, repeat etc.
We have spent hours on the phone with different techs and none of them have an answer so they setup an appointment but it’s for 5 !!!! days from now. How we are supposed to work from home with no internet like this I really don’t know.
I’m convinced at this point the problem must lie outside of our equipment and with some connection on the street or within our building since this happened only after a power outage but any ideas of things to try would be appreciated. Thanks.