user_aonrc9 Glad you reached out, I'd love to help. Have you attempted any troubleshooting steps? I highly recommend our awesome Xfinity app for support when it comes to service issues. Here is a link with more details https://www.xfinity.com/support/articles/internet-connectivity-troubleshooting
EG
Expert
•
110.3K Messages
5 months ago
The concern is not "Community Knowledge Base" related......... Topic moved here to the proper help section for assistance.
0
0
CCSheila
Retired Employee
•
1.1K Messages
5 months ago
0
0