Visitor
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4 Messages
WiFi connection drops multiple times of day on my mobile
The wifi connection drops multiple times a day, especially if I am in a room at the other end of the house (50' away) or on the back porch. The distance that the signal goes has decreased considerably. This has been going on for months.


EG
Expert
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121.8K Messages
2 days ago
The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section for assistance.
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EG
Expert
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121.8K Messages
2 days ago
Some tips for improving WiFi performance;
http://corporate.comcast.com/comcast-voices/10-ways-you-might-be-killing-your-home-wi-fi-signal
https://www.xfinity.com/support/articles/improve-your-wireless-home-network
There are other options. Google for WiFi repeaters / range extenders, WiFi mesh systems / pods, powerline ethernet adapters, MoCA adapters. Good luck !
https://www.cnet.com/how-to/your-router-isnt-as-fast-as-you-think-it-is-heres-why/
https://www.cnet.com/how-to/home-networking-explained-part-2-optimizing-your-wi-fi-network/
http://www.metageek.com/training/resources/design-dual-band-wifi.html
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XfinityMarshante
Official Employee
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1.5K Messages
8 hours ago
Hello @user_bh3gse, thank you for taking the time to leave a post. Sorry that your Wi-Fi connection has been dropping and the signal range has noticeably decreased. I understand how frustrating it is to experience this for months. We’d be happy to help troubleshoot and determine what may be causing the connection issues. Have you tried any troubleshooting steps already? We want to make sure we don’t have you repeat anything you’ve already done.
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EG
Expert
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121.8K Messages
5 hours ago
@user_bh3gse
Have you had a chance to try any of those WiFi improvement tips ?
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