Visitor

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4 Messages

10/01/2026 4:01 PM

WiFi connection drops multiple times of day on my mobile

The wifi connection drops multiple times a day, especially if I am in a room at the other end of the house (50' away) or on the back porch. The distance that the signal goes has decreased considerably. This has been going on for months.

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Expert

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121.8K Messages

2 days ago

The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section for assistance. 

Official Employee

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1.5K Messages

8 hours ago

Hello @user_bh3gse, thank you for taking the time to leave a post. Sorry that your Wi-Fi connection has been dropping and the signal range has noticeably decreased. I understand how frustrating it is to experience this for months. We’d be happy to help troubleshoot and determine what may be causing the connection issues. Have you tried any troubleshooting steps already? We want to make sure we don’t have you repeat anything you’ve already done.

Expert

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121.8K Messages

5 hours ago

@user_bh3gse 

Have you had a chance to try any of those WiFi improvement tips ?

Visitor

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4 Messages

I moved the gateway to higher ground. Let's see if that works

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