Visitor
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3 Messages
Wifi connected no internet
Tried resetting modem and router multiple times. Forgot device from phones and tvs. Reset. Modem is not showing interent.
Visitor
•
3 Messages
Tried resetting modem and router multiple times. Forgot device from phones and tvs. Reset. Modem is not showing interent.
EG
Expert
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117.9K Messages
2 days ago
First. Check their site for official info on any possible local outages here;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
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XfinityShawn
Official Employee
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2.4K Messages
8 hours ago
0
0
EG
Expert
•
117.9K Messages
7 hours ago
@user_f404c4
Were you able to find any outage info on that site or in the app ?
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