Visitor

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2 Messages

Monday, May 11th, 2026 9:46 PM

Wifi connected no internet

Tried resetting modem and router multiple times. Forgot device from phones and tvs. Reset. Modem is not showing interent. 

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Expert

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117.9K Messages

2 hours ago

First. Check their site for official info on any possible local outages here;


https://www.xfinity.com/support/status 


Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.


Or you can use their Xfinity App: https://www.xfinity.com/apps 

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