Visitor
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2 Messages
Wifi and Ethernet drop every 10-15 minutes for 30 seconds to 1 min
Pretty much what the subject says. For the last 3 weeks I have been experiencing extremely intermittent wifi/ethernet with it dropping every 10-15 minutes. This is extremely frustrating and I haven't found any way to resolve the issue. Last week I had an Xfinity tech come out to try and work on our system. They replaced our router and did some work on the main line coming into my complex but the issue is not resolved and has even gotten a bit worse. Any ideas on what I can do?
CCJoshua1
Problem Solver
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567 Messages
2 years ago
Thanks for taking the time to let us know about the trouble you're having with your internet, @user_c84699. This isn't the experience we want you to have. We know how upsetting it is to have an unstable internet connection, but rest assured we're here to help. After the technician, have you attempted any troubleshooting? If so, may I ask what you tried?
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