Visitor

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1 Message

Sunday, July 20th, 2025

Wi-Fi activation

I am looking to activate my xfinity Wi-Fi, but cannot use the app

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Expert

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112.8K Messages

1 month ago

Connect it to the coax line / outlet and power it up. Let it fully sync up with the system. Check that the front or the top panel indicator light(s) is / are steadily lit. 

Then call 1-855-652-3446. That is their self-install device activation line. Have the RF / CM / HFC MAC address and the serial number of it handy when you call.

Official Employee

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1.7K Messages

1 month ago

user_81w630 thank you for using the Xfinity Community Forums page to reach out regarding your wireless service activation. Have you already followed the steps shared by EG?

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