kingsmithnaples's profile

New Poster

 • 

3 Messages

Mon, Dec 7, 2020 11:00 AM

Wifi 5 GHz light does not light up but the 5 GHz LAN port is enabled.

I am not seeing the 5 GHz light on my modem light up and do not see a separate access point on my Wifi for 5 GHz for my modem. However logging into the modem the 5 GHz LAN port shows it is enabled. How do I get the status light to come on and have the 5 GHz LAN port show up to connect to?

Responses

EG

Expert

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87.2K Messages

7 m ago

The two WiFi bands have recently been combined into one with the Comcast gateway devices.


If you are not using any Xfi Pods, you can try separating the 2.4 and the 5.0 bands and give them two different broadcast names / SSID's;


https://www.xfinity.com/support/articles/change-wifi-mode-admin-tool-xfinity-xfi

New Poster

 • 

3 Messages

7 m ago

Thanks for the good answer. I have 30 years in networking hardware and protocols, design, architecture and performance so if the light is not on, how do you know it is working properly.

 

 

EG

Expert

 • 

87.2K Messages

7 m ago

You could try using a WiFi sniffer app to see if the SSID / broadcast name of the network is present.

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