Regular Visitor
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7 Messages
Why so many "No Ranging Response received - T3 time-out" daily events in my modem log?
Getting Internet disconnections several times throughout the day, and it so happens that they coincide with "No Ranging Response received - T3 time-out" events in my modem's log. Modem is an Arris Surfboard S34. How can this be fixed?
user_ktimqc
Contributor
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13 Messages
2 days ago
When did this issue begin? Do you notice anything else in the event log? Remember to remove or censor your Mac address if you post it here.
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XfinityBenny
Official Employee
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1.3K Messages
12 hours ago
@Aqua1ung Thanks for adding a post to the community. This can be fixed by troubleshooting the connection when you see an interruption of service. Use the steps here https://www.xfinity.com/support/articles/internet-connectivity-troubleshooting, and it will work on the connection. If it's not fixed, it will allow you to schedule a technician to continue troubleshooting onsite.
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