Why is Xfinity lately unstable and undependable?
Why has X-finity's service become so undependable?
I live in the north suburbs of the Chicago area. For the last 3 months Comcast has become a yo-yo; up & down. Today is the worst. In the last 30" our service in my home has enabled and disabled 6 times. It will be up 1 minute, then suddenly down for 1 minute. This is not a one-shot deal. This has be going on and off for at least 3 months. I am paying well over $1000 a year for internet access.
Comcast has made it next to impossible to find a direct person to communicate with-at least someone who speaks English enough so I can understand them and knows something more than reading from a script.
Can someone at Comcast tell me why I shouldn't go with AT&T?