Why is Xfinity data usage so high? It started in December and I have now exceeded my data plan 3 times

Good afternoon @user_kogrig, we are sorry to hear that you have concerns regarding your data usage. For information regarding what counts towards your data plan, I encourage you to review the following link https://www.xfinity.com/support/articles/data-usage-what-counts-towards-my-data-plan. We also have unlimited data options available, if this is something you are interested in adding to your service, please let us know.

If you have additional concerns regarding your data usage, I would recommend reaching out to our amazing Customer Security Assurance (CSA) team. They can be contacted directly at 1-888-565-4329 and their hours of operation are 8:00am - 12:00am EST, 7 days a week.