Visitor
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2 Messages
Why is my service keep shutting off
My service keeps shutting off and every time it shuts off when I get on my phone operated with a different company it says that my service is at perfectly fine but yet my internet keeps going down
EG
Expert
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122.5K Messages
2 hours ago
When these outages occur, are they being officially indicated with any info about them here ?;
https://www.xfinity.com/support/status
https://www.xfinity.com/support/articles/check-service-outage
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
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