Visitor
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1 Message
Why is my service down yet again?
3 times in as many weeks my service have been taken down for a prolonged period of time without explanation or rebate, can someone please answer me why?
Visitor
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1 Message
3 times in as many weeks my service have been taken down for a prolonged period of time without explanation or rebate, can someone please answer me why?
EG
Expert
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121.1K Messages
4 hours ago
First. Check their site for official info on any possible local outages here;
https://www.xfinity.com/support/status
https://www.xfinity.com/support/articles/check-service-outage
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
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