4 Messages
Why is my modem no longer supported?
I have a Netger AC1200 c6220 modem/router which was supported by Xfinity when I bought it. I am unable to stream on my laptop today, and after doing some research, I discovered Xfinity no longer supports the c6220 (which explains my streaming issue). Please educate me with answers to the following questions:
1.WHY and WHEN did Xfinity decide to stop supporting c6220?
2. Of the modem/router combos currently supported by Xfinity, which ones are most likely to continue to be supported by Xfinity for more than two years? '
I am especially interested in the answer to my second question because I don't want to be buying a new modem/router every 2 years and no, I don't want to "rent" the Xfinity option. I'm not cheap, but I also don't care to waste money. I don't like buying a highly reviewed and regarded piece of equipment approved and supported by Xfinity only to have it rendered virtually useless for whatever reasons Xfinity used to render it virtually useless. The c6220 is good for speeds up to 340 Mbps (according to Netgear).
It was in this forum that I learned c6220 is no longer supported but I couldn't find answers to my questions, so thank you in advance to whoever is kind enough to help me.
Also, I selected internet as category here because my internet performance has been mediocre and at times nonexistent over the past year. The fact that my modem is no longer supported by Xfinity seems to explain this in addition to my inablility to stream.
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