Hello @user_r9glcl, and thanks for reaching out on our Xfinity Community Forum. We understand your frustration in trying to enjoy your service through interruption. You've come to the right place for help! Have you applied the helpful suggestions that our extraordinary expert @EG gave? If so, and you still need help, let us know, as we're here to help!
EG
Expert
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122.7K Messages
2 days ago
First. Check their site for official info on any possible local outages here;
https://www.xfinity.com/support/status
https://www.xfinity.com/support/articles/check-service-outage
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
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XfinityMelinda
Official Employee
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463 Messages
38 minutes ago
Hello @user_r9glcl, and thanks for reaching out on our Xfinity Community Forum. We understand your frustration in trying to enjoy your service through interruption. You've come to the right place for help! Have you applied the helpful suggestions that our extraordinary expert @EG gave? If so, and you still need help, let us know, as we're here to help!
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