Contributor
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108 Messages
Why is downstream light on Motorola MB8600, blinking periodically?
A few weeks ago, I guess, I noticed the blue downstream light, blinking on my MB8600 modem. I restarted it, and it stopped flashing for maybe a week or so. and then did it again. I posted something on another forum, as I couldn't log into it anymore. It was suggested to do a factory reset on it, so I could log in. So I did the factory reset, and again, it stopped flashing, for maybe a week, again.
My internet seems fine, speed tests are good, so do I just ignore it?? It hasn't done this until recently. I did notice in the event log, that are there events where it didn't record the date and time, and also it shows zero corrected or uncorrected blocks, after being online for over 9 days, which seems weird also.
flatlander3
Problem Solver
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1.5K Messages
2 years ago
You are running high/out of spec on downstream power. Looks like you picked up a couple of errors there in the logs too. The signal is coming in hot off the street to your place. It does that at one of my places too.
That can also make the motorola reboot spontaneously when the front end overloads. It's not a desirable situation. For cheap, you can pick up a forward path attenuator. It knocks the downstream power down a bit without touching the upstream. You can screw it right to the back of the motorola, or inline wherever it is convenient.
I tried to post a link but the bot ate it, so I'll try this again. On amazon, search for "Forward path Attenuator". The description should be PPC FPA6-54 in-Line Forward Path Attenuator 6dB 75 Ohms for DOCSIS Cable TV Box & Modem for..... (currently around ~$11). Maybe you can find one cheaper somewhere else.
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EG
Expert
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108.3K Messages
2 years ago
@acillatem
Your post with that pic of the error log entries was marked as being "Private" by the forum software because it contains CM MAC and the CMTS MAC addresses. They are considered to be personal information. The posting of personally identifiable information is a violation of their forum guidelines. Please delete that pic only.
What you can do instead is to copy and paste all of the text (instead of using an image) but you'll need to redact all of the CM MAC and CMTS MAC addresses. The forum bot will not allow your post to be seen publically.
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EG
Expert
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108.3K Messages
2 years ago
@acillatem
Question. Is there a drop amplifier on the coax cable line leading to the modem ? If so, try removing / bypassing it and see.
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acillatem
Contributor
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108 Messages
2 years ago
@EG Could that filter I'm referring too, cause any issues like I'm experiencing?
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EG
Expert
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108.3K Messages
2 years ago
Anything can malfunction of course, but if that POE filter were failing, it wouldn't make your downstream power go higher (stronger). If anything, it would make it go lower (weaker), or not be able to connect at all.
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EG
Expert
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108.3K Messages
2 years ago
Yes. It's a MoCA POE (Point Of Entry) filter. I left out the acronym "MoCA" when I mentioned "POE" filter in my last post.
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EG
Expert
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108.3K Messages
2 years ago
As was mentioned by @flatlander3 earlier in this thread, you could try that Forward Path Attenuator for cheap and see what happens. YMMV. It may work or it may not. If you are not experiencing any connectivity problems, then if I were you, I wouldn't sweat that light.
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acillatem
Contributor
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108 Messages
2 years ago
Well, it's been a solid week with no blinking DS light, but up until about a month ago, it had never done that, so time will tell, haha.
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acillatem
Contributor
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108 Messages
1 year ago
@EG and @XfinityThomasB , for whatever it's worth, this is just after rebooting the modem, I haven't yet tried the forward path attenuator, as it sounds like there's no correlation between my borderline high power levels and the blinking DS light, but correct me if I'm wrong. I'm just assuming that, as my power levels have always been in that general vicinity, and the blinking DS light appeared maybe a month ago, and caught my attention. As @EG said, at this point, even if Xfinity came out, it sounds like that's all they would do is try an attenuator also, and charge me. Again, correct me if I'm wrong. The power levels don't seem to be affecting my internet experience, or if it is, it's not something I notice.
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EG
Expert
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108.3K Messages
1 year ago
What is the exact make and model number of the router? For testing purposes, try swapping out the ethernet cable that goes from the modem to the router for another. Also, try using different ports. Try disabling the router's hardware firewall temporarily and see. If the router has a QoS (Quality of Service) feature, check to see that it is disabled. As a last resort, Try hard resetting it to factory defaults by pressing and holding in the recessed reset button on the rear for 30 seconds. This can sometimes clear up some weird behavior issues. You will lose any customized settings, and they will need to be re-configured from scratch if you do this.
(edited)
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EG
Expert
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108.3K Messages
1 year ago
Yes, that router is indeed getting to be a bit long in the tooth. Perhaps it is time to upgrade it to something more modern that has more horsepower. Good luck !
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EG
Expert
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108.3K Messages
1 year ago
I prefer not to recommend brands of equipment, sorry. With that said, here is an excellent site for information about all things that are router !! Poke around the various sections, you can learn quite a bit !!
https://www.smallnetbuilder.com/tools/charts/router/view
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