U

Visitor

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4 Messages

Saturday, January 4th, 2025 6:11 PM

Why does XFinity sells a 2 Gb service when its xFi gateway ethernet ports only support 1 gb speed?

hi,

i have the Gigabit x2 Plan with xFinity and have the xFi Gateway, because when i subscribed to the service, you could not get it without that device.

my personal network leverage the ubiquiti Dream Machine Special Edition, which has a WAN ethernet port that can support 2.5 Gb/s.

I was thinking that the xFi gateway would have at least one port that supports 2 Gb/s speed.

But, no… all port are Gb only.

What is the point of selling a 2Gb service when the xFi gateway ports are only supporting 1Gb speed.

Is there any plan to address this weird design?

thanks,

Nicolas

Expert

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109.9K Messages

4 months ago

Which model number of the Xfinity gateway do you have ? If you see an orange colored stripe next to one of the ports, that is supposed to be the 2.5 gig capable one.

Visitor

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4 Messages

thank you, EG.

this addresses my issue. exaclty what i needed.

port 4 is the one that is 2.5 Gb enabled. Now, i get 2.3 Gb speed on the unifi dream machine.

i wish it was documented somewhere. 

again, thank you.

Visitor

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4 Messages

i must say, that the specifications of the xFi gateway shows that all ports are GIgabit enabled… it would have been nice to specify also that one is 2.5 Gb enabled.

Expert

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109.9K Messages

4 months ago

My pleasure ! 😊

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