3 Messages
Why does Xfinity drop its signal constantly? How can you game or connect to an office VPN? I am paying for 1.1 Gbps. is this a joke?
Um, I could get 200 mbs from verizon and it NEVER dropped once. The service I have from comcast drops me from the VPN and from games constantly. and yes, i've restarted the gateway and screwed in the cord lol. How can I get someone to come LOOK at the situation?
XfinityVictor
Official Employee
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1.3K Messages
1 month ago
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EG
Expert
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110.4K Messages
1 month ago
@backtofiosiguess @XfinityVictor
Please circle back here and post any possible solutions for the issue here in these open public forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these public help forums were originally intended. Thank you.
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EG
Expert
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110.4K Messages
1 month ago
Ok thanks for the update. I'm also going to escalate this to the Comcast corporate employees (The Digital Care Team). You should get a reply here in your topic. Good luck !
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