Visitor

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1 Message

11/06/2026 12:31 AM

Why does my modem blink in a yellow light?

My internet is blinking yellow and won’t be set up through the app. I have made sure it is plugged in all the way with both the Internet cable and the power cable. 

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Expert

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122.9K Messages

1 day ago

First. Is this a new service install / new move-in or an existing service ?

Official Employee

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1.6K Messages

17 minutes ago

Hi there @user_800143! @EG asked a great question, let us know if this is a new connect or if you're simply swapping out your existing modem. 

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