Visitor

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1 Message

10/13/2026 11:47 PM

Why does my internet access always fail multiple times daily ?

I can be using the internet and it randomly cuts out without warning - it's so frustrating 

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Official Employee

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1.8K Messages

4 hours ago

@user_wmvdu8 Thanks for using the forum to get help. Follow the guide here https://www.xfinity.com/support/articles/internet-connectivity-troubleshooting to troubleshoot the connection. That will fix it, or help you schedule a technician to continue troubleshooting onsite if necessary.  

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