New Poster
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1 Message
Why does Fire TV keep losing connectivity to internet via Xfinity wiFi?
U/sually I have to reboot Fire Tv. Other devices remain connected ok. Phone, Laptop, smart speakers
New Poster
•
1 Message
U/sually I have to reboot Fire Tv. Other devices remain connected ok. Phone, Laptop, smart speakers
EG
Expert
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110.1K Messages
5 years ago
Some tips for improving WiFi performance;
http://corporate.comcast.com/comcast-voices/10-ways-you-might-be-killing-your-home-wi-fi-signal
http://forums.xfinity.com/t5/Your-Home-Network/Improve-Your-Wireless-Gateway-Home-Network/td-p/2627659
https://www.xfinity.com/support/articles/improve-your-wireless-home-network
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silver_surfer_4
New Poster
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1 Message
5 years ago
There seems to be only general information here regarding wifi. The problem I have is with the "NEW" xfinity wifi. I have an Amazon firestick connected to a device that is about 15 feet from the Xifi router. My old router from Xfinity worked just fine. Once I upgraded to the "NEW" and faster router, the firestick started randomly dropping the connection. Can anyone give me answers as to what may the problem?
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Jlavaseur
Problem Solver
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948 Messages
5 years ago
I have a fire stick and the Xb6 gateway and I find it works best on the 2.4 g WiFi band, I have no trouble with mine
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