Visitor
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2 Messages
why does comcast turn down speeds at night
every time i go to game at night ill notice my speeds on xfi app say 1000 then test them on accurate speed tests and its 22.6 mbps and sometimes 10mbps at night keep doing it and you'll lose a customer of 20+ years. im sick of it.
XfinityKei
Official Employee
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2.1K Messages
1 day ago
@Chatterfox Thanks for bringing your speed concerns to our attention. Our team is here to help. I can totally understand how concerning it's as a slower connection can impact your online experience. I would like to troubleshoot to resolve this for you.
Can you tell me the timeframe and days this happens?
When did this start?
How long does the slow connection last?
Do you have to perform any steps to get the speeds back?
Are you streaming, gaming, surfing etc when this happens?
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