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1 Message
06/21/2026 4:05 PM
My phone and visitors phones buffer when connected to my Internet
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Official Employee
3.6K Messages
3 months ago
Hello, @user_czb73z sorry for the inconvenience. What troubleshooting steps have you taken so far? For example, power cycling your modem/router or using the Xfinity App to run a speed test on your connection to ensure it is stable?
Expert
120.7K Messages
The concern is not related to "Sign In And Account Management"................... Topic moved here to the proper help section.
XfinityThomasC
Official Employee
•
3.6K Messages
3 months ago
Hello, @user_czb73z sorry for the inconvenience. What troubleshooting steps have you taken so far? For example, power cycling your modem/router or using the Xfinity App to run a speed test on your connection to ensure it is stable?
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EG
Expert
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120.7K Messages
3 months ago
The concern is not related to "Sign In And Account Management"................... Topic moved here to the proper help section.
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