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Wednesday, January 10th, 2024 6:08 AM

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Why am I getting less than 250 Mbps but paying for a 800 Mbps plan?

Why am I getting less than 250 Mbps but paying for a 800 Mbps plan?

Administrator

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4.3K Messages

1 year ago

Hey, @Burnerizer! Thanks for reaching out to us on the forums! I apologize to hear of the issues you are having with your internet speed. We know how important it is to have a fast and reliable connection these days! When you are running your speed test is this over a wireless connection or are you hardwired to the modem? Also, have a look at these internet troubleshooting tips to see if this can help resolve you issue.

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