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woo_r10
1st Topic

Visitor

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2 Messages

Tuesday, June 3rd, 2025 5:32 PM

Why all of sudden our IP address is now changing all the time?

Why all of sudden is our ip address is changing daily and if not every few hours? This use to never happen and we would be assigned to an ip address that would be assigned to us for several month? How do we get this fix?

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3 days ago

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XfinityDena

Official Employee

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3.3K Messages

3 days ago

Thank you for reaching out. Are you using your own modem or Gateway @woo_r10?

(edited)

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woo_r10

Visitor

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2 Messages

Yes. I am using my own modem and have been for the past 2 years. Never experienced this until just recently in the last couple of weeks.

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3 days ago

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XfinityBrianH

Official Employee

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1.4K Messages

 

woo_r10 Thanks for confirming that for me, Xfinity typically uses Dynamic IP addresses, meaning they change periodically. Several factors can cause your IP address to change, including Comcast's network management, infrastructure upgrades, or even simple device resets. Have you been noticing any intrent connection issues lately?

 

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3 days ago

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EG

Expert

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110.8K Messages

3 days ago

FWIW. This typically happens when maintenance, repairs, and/or upgrades are being performed on the system. If it continues to occur for a prolonged period of time, report it to their customer service.

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