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woo_r10
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Visitor

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2 Messages

Tuesday, June 3rd, 2025

Why all of sudden our IP address is now changing all the time?

Why all of sudden is our ip address is changing daily and if not every few hours? This use to never happen and we would be assigned to an ip address that would be assigned to us for several month? How do we get this fix?

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15 days ago

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XfinityDena

Official Employee

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3.7K Messages

4 months ago

Thank you for reaching out. Are you using your own modem or Gateway @woo_r10?

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woo_r10

Visitor

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2 Messages

Yes. I am using my own modem and have been for the past 2 years. Never experienced this until just recently in the last couple of weeks.

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4 months ago

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XfinityBrianH

Official Employee

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1.7K Messages

 

woo_r10 Thanks for confirming that for me, Xfinity typically uses Dynamic IP addresses, meaning they change periodically. Several factors can cause your IP address to change, including Comcast's network management, infrastructure upgrades, or even simple device resets. Have you been noticing any intrent connection issues lately?

 

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4 months ago

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EG

Expert

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113.9K Messages

4 months ago

FWIW. This typically happens when maintenance, repairs, and/or upgrades are being performed on the system. If it continues to occur for a prolonged period of time, report it to their customer service.

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user_ckrowy

Visitor

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1 Message

17 days ago

Xfinity recently did "upgrades" in my neighborhood.  I have Internet thru Xfinity but YOUTUBE TV, since upgrades done I no longer get many local channels.  This doesn't seem fair, no answer from Xfinity, or should I say can't speak to a human. Really [Edited: Language]

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XfinityAlfonso

Official Employee

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2K Messages

Hello user_ckrowy thank you so much for taking the time out of your day and adding your voice to the conversation here on our Xfinity Forums. When accessing local channels via YouTube TV, what error messages are occurring? If YouTube TV gives access to On-Demand content, is that still available for the affected channels? 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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15 days ago

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