whitelisting external IPs

Hi, @user_5w1phw. Here you can find an overview of the network settings and advanced settings that can be managed from the Xfinity app for mobile devices.

@user_5w1phw 

Try contacting this team about it. They handle blocking issues;

Comcast Customer Security Assurance. You can contact them online using the link below;

https://spa.xfinity.com/?linkId=130556429  

https://comca.st/3C2771k which will take you to the general overview page. From there, you will then navigate over to the "Report a blocked website" button. You will then find the section and tool you need.

Or call them at 1-888-565-4329 or 1-800-934-6489 and ask for a transfer to them directly. 

Business Hours: 6:00am - 2:00am EST, 7 days a week

I just submitted our new company website to https://spa.xfinity.com/report

This is where you can request to get your website whitelisted