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Visitor

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1 Message

Saturday, September 10th, 2022 7:35 PM

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Which port to use

I need to know which port to use on the back of the xfi XB7 Advanced Gateway to plug a fax line, one of the top 2 RJ11 FXS ports or one of the bottom 4 RJ 45 Ethernet ports. Thanks

Expert

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110K Messages

3 years ago

Use the former. And you need to be subscribed to their phone / voice service.

Problem Solver

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637 Messages

3 years ago

Hello there!
Thank you for reaching out via our very own community to inquire about the setup of our gateway with a fax line!
You've a great question! Commonly the fax line can be connected to either Port 1 or 2 on the back of the XB7, as it connects similarly to a landline! I've included a link here with some additional information regarding fax machines and our set up! 
If you scroll down to the 'hook ups' header, you will see some information regarding the initial set up and configuration of a fax!
https://comca.st/3QAQ2lZ
Please let us know what questions you may have! 

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