1 Message
When and only when using Ethernet I cannot connect to online games or steam
Due to problems with where I am I. The house I have finally gotten Ethernet the problem is when I'm using I cannot connect to any online games server or steam itself errors related to it are usually based on the server being overloaded or not having connection to the Internet. I've tried changing it's IP, making sure that the connection Is metered to stop any torrent red flags making sure the firewall allowed the apps making sure both cables were working and making sure wifi and Ethernet weren't interfering. I honestly don't know what's going on and would love some help
XfinityRichard
Official Employee
•
1.9K Messages
2 years ago
Hi there, @user_a2xs68 Thank you so much for your patience! As a gamer myself I understand how frustrating this issue is for you, I've been in your situation before and it's really not fun. Are you having issues connecting with any other device? What are you using to play the online games on?-Richard
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