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Monday, February 7th, 2022

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What would make my internet cut out every day around the same time?

Hello,

Every day like clockwork my internet cuts out around 9:00 – 9:30AM and often again around Noon. Sometimes the modem reboots after a minute and we're back in business, other times I manually unplug it from the wall. Afternoons and evenings are generally fine, with the occasional hiccup in the evening. Note that we rarely ever use ethernet so unsure if it's WiFi or the entire router dropping.

This all has made working from home particularly challenging. It's been going on for a few weeks now.

Anything more I can do on my end to help troubleshoot? I've seen similar posts and checked my Downstream / Upstream stats and from what I can tell they look to be acceptable ranges. There seem to be no System Logs and only a few Event Logs, one of which I've posted below.

[Wifi][3728]: WiFi radio Radio1 is set to UP 2022/2/7 09:11:34 Notice
[Harvester][3728]: Harvester StartRadioTrafficHarvesting Starting Thread to start RadioTraffic Data Harvesting 2022/2/7 09:10:41 Notice
[Harvester][3728]: Harvester StartAssociatedDeviceHarvesting : Started Thread to start DeviceData Harvesting 2022/2/7 09:10:41 Notice



Coincidentally, as I'm writing this post my internet has dropped again, however, the XFINITY Network uptime says 1h: 47m: 50s.



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