M

Tuesday, February 11th, 2025 4:38 PM

what is latest firmware for MG8702 modem

I am doing the annual firmware update check for my customer-owned Motorola MG8702. I see from here that my firmware is currently up to date:

https://en-us.support.motorola.com/app/answers/detail/a_id/178009/~/latest-firmware-version-for-my-cable-modem?utm_source=chatgpt.com

Can you please confirm that 8702.19.3.18 is current? (This is the same version as when I checked last year and it seems like there should have been an update by now.)

Also - can you confirm that you do indeed test and apply updates to customer-owned modems.  

Official Employee

 • 

1.6K Messages

28 days ago

 

mikey13205 Good day! Thank you for reaching out to our Xfinity Community Forums Team for assistance with your firmware questions. I'm happy to help answer these questions for you. We do receive the firmware from the manufacture to test on your network. If it's successful, we will push it to your modem. If for any reason it's not successful, we will not push it to the modem. As of now, I can confirm that is the current firmware. Please let me know if there are any other questions I may answer for you. 

 

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