1 Message
What Am I Paying For? Slow Speeds??
Seems like it.
300mpbs plan only to receive a peak of 50-60mpbs on both an iPhone 15 pro and a gaming pc individually?
Router across the room being an ASUS CM-32 AC_2600.
Highly dissatisfied with customer service and how they wouldn't respect that I didn't want anything other than internet. Then I [Edit: Inflammatory]. I don't expect 300mpbs steady but 30 steady is unreal.
XfinityMarcos
Official Employee
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1.7K Messages
2 months ago
Hello user_qdgnuk, I can definitely see how those speeds can be frustrating when you're trying to use a gaming computer. I can definitely help get this looked into and find a resolution. I'd like to start by getting on the same page, so we take the next best steps. Have you taken any troubleshooting steps on your end or tried troubelshooting through the Xfinity app?
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user_d13d98
Visitor
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2 Messages
2 months ago
Agree 65.00 a month just for internet
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