Weird signal issues since warm weather kicked in

I have been having both TV issues and internet issues, I have had two techs out who said to put in maintenance tickets for the higher ups. I have a new drop installed the last time a tech was here. Still no work was done. I talked to tech support over the phone and they looked and seen no plant work that had been done since February. The Xfinity assistant always blames my device or website then gives me no other source of troubleshooting.

My internet issues are disconnects where a web page hangs or a video online drops resolution. I look into the logs and see either a T3 timeout, or an MDD timeout. Signals are pretty low in the higher channels.

TV issues is tiling at times on certain channels.

I am kinda getting upset with how much the plant is neglected here. My market is completely on the back burner for the network upgrades as well. Nothing is being done here.

Here is my signals as of this post.

Downstream Bonded Channels

Channel	Lock Status	Modulation	Channel ID	Frequency	Power	SNR	Correctables	Uncorrectables
1	Locked	QAM256	13	363000000 Hz	5.2 dBmV	42.8 dB	20	0
2	Locked	QAM256	9	339000000 Hz	3.8 dBmV	42.3 dB	14	0
3	Locked	QAM256	10	345000000 Hz	4.0 dBmV	42.6 dB	3	0
4	Locked	QAM256	11	351000000 Hz	4.5 dBmV	42.7 dB	1	0
5	Locked	QAM256	12	357000000 Hz	5.0 dBmV	42.9 dB	6	0
6	Locked	QAM256	14	369000000 Hz	5.4 dBmV	42.8 dB	33	0
7	Locked	QAM256	15	375000000 Hz	5.4 dBmV	42.6 dB	7	0
8	Locked	QAM256	16	381000000 Hz	5.3 dBmV	42.4 dB	22	0
9	Locked	QAM256	17	387000000 Hz	5.3 dBmV	42.4 dB	56	0
10	Locked	QAM256	18	393000000 Hz	5.5 dBmV	42.5 dB	79	0
11	Locked	QAM256	19	399000000 Hz	5.4 dBmV	42.4 dB	80	0
12	Locked	QAM256	20	405000000 Hz	5.1 dBmV	42.2 dB	66	0
13	Locked	QAM256	21	411000000 Hz	5.0 dBmV	42.2 dB	2	0
14	Locked	QAM256	22	417000000 Hz	4.8 dBmV	42.1 dB	16	0
15	Locked	QAM256	23	423000000 Hz	4.5 dBmV	42.0 dB	50	0
16	Locked	QAM256	24	429000000 Hz	4.1 dBmV	41.8 dB	37	0
17	Locked	QAM256	25	435000000 Hz	3.7 dBmV	41.7 dB	87	0
18	Locked	QAM256	26	441000000 Hz	3.3 dBmV	41.6 dB	146	0
19	Locked	QAM256	27	453000000 Hz	2.8 dBmV	41.5 dB	1196	0
20	Locked	QAM256	28	459000000 Hz	2.6 dBmV	41.5 dB	4015	549
21	Locked	QAM256	29	465000000 Hz	2.3 dBmV	41.3 dB	10349	701
22	Locked	QAM256	30	471000000 Hz	1.9 dBmV	41.2 dB	23427	2482
23	Locked	QAM256	31	477000000 Hz	1.4 dBmV	41.1 dB	47919	7832
24	Locked	QAM256	32	483000000 Hz	0.9 dBmV	41.0 dB	86722	32545
25	Locked	QAM256	33	489000000 Hz	0.6 dBmV	40.8 dB	129441	111133
26	Locked	QAM256	34	495000000 Hz	0.2 dBmV	40.7 dB	161591	192048
27	Locked	QAM256	35	507000000 Hz	-1.5 dBmV	40.2 dB	212588	410200
28	Locked	QAM256	36	513000000 Hz	-2.5 dBmV	39.7 dB	184297	311170
29	Locked	QAM256	37	519000000 Hz	-3.5 dBmV	39.3 dB	142744	180101
30	Locked	QAM256	38	525000000 Hz	-4.3 dBmV	38.8 dB	139754	145611
31	Locked	QAM256	39	531000000 Hz	-5.2 dBmV	38.4 dB	103624	66660
32	Locked	QAM256	40	537000000 Hz	-6.0 dBmV	37.9 dB	70036	30516

Downstream OFDM Channels

Channel	Lock Status	Profile ID	Channel ID	Frequency	Power	SNR / MER	Active Subcarrier Number Range	Unerrored Codewords	Correctable Codewords	Uncorrectable Codewords
1	Locked	0 ,1 ,2	159	558000000 Hz	-5.72 dBmV	33.3 dB	1366 ~ 2729	11829607346	5099016390	47038491
2	Not Locked	0	0	0 Hz	0 dBmV	0 dB	0 ~ 4095	0	0	0

Upstream Bonded Channels

Channel	Lock Status	US Channel Type	Channel ID	Symbol Rate	Frequency	Power
1	Locked	ATDMA	10	5120 Ksym/sec	29200000 Hz	44.0 dBmV
2	Locked	ATDMA	9	5120 Ksym/sec	35600000 Hz	44.0 dBmV
3	Locked	ATDMA	11	5120 Ksym/sec	22800000 Hz	44.0 dBmV
4	Locked	ATDMA	12	5120 Ksym/sec	16400000 Hz	43.0 dBmV
5	Locked	ATDMA	13	1280 Ksym/sec	39600000 Hz	45.5 dBmV
6	Not Locked	Unknown	0	0	0	0.0 dBmV
7	Not Locked	Unknown	0	0	0	0.0 dBmV
8	Not Locked	Unknown	0	0	0	0.0 dBmV

Your Home Network

strykerzr350

Weird signal issues since warm weather kicked in

XfinityMarcus

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