Contributor
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24 Messages
Website wont load....
Could A tech please check why a website wont load.
The site is
Kitco.com
It hasn't loaded for over a week all other server checker sites says their servers are working.
I'm in the Elizabethtown, Ky area.....
zip21222
Contributor
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156 Messages
2 years ago
@bpowell101
If you're using a comcast-supplied gateway that has xFi Advanced Security turned on, try turning it off temporarily and see if that helps.
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EG
Expert
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105.8K Messages
2 years ago
@bpowell101
I can reach the site fine from my end. Perhaps a traceroute from your end to the URL of the domain may reveal where the blockage is occurring.
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bpowell101
Contributor
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24 Messages
2 years ago
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EG
Expert
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105.8K Messages
2 years ago
Well, the trace completes to the destination server. Looks like you are using a Comcast-supplied Business Class gateway device. Is that correct ? Are you a Business Class subscriber ?
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EG
Expert
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105.8K Messages
2 years ago
@bpowell101
Perhaps it would be best for you to post your concern on their Business Class Help Forums here;
https://forums.businesshelp.comcast.com/
These boards are for Residential Service subscribers.
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