5 Messages
Website issue
Something is up with my safari on my iPhone, when I have Wi-Fi on a certain site doesn’t connect but all other sites do connect, that one site said server issues. When Wi-Fi is off that one site goes through on data, what is going on
through all the trouble shooting I did, it seems like it’s an issues with the ISP blocking it or the domain.
the website is mangafire.to
can you please let me know what I should do to resolve?
XfinityMartyR
Official Employee
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2.1K Messages
3 months ago
Thanks for reaching out, user_4tsxgq. It sounds like that site may be blocked by our Advanced Security. You can report a blocked website here, and our Customer Security Assurance Team will review.
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user_rmzk97
Visitor
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1 Message
1 month ago
Hello. I am also experiencing a similar issue. I am unable to log in to godaddy for website management through Xfinity. However, when I use Verizon, I am able to successfully login. I spoke with an engineer and in the process of validating my identity, I suspect he may have inadvertently locked my primary Xfinity account. I am unable to reset the password myself as it is cycling me through a "Call 1-800-xfinity to reset your password" message. I am still experiencing both issues. I have now been unable to access my Primary account, the Xfinity management app and my email for 3 days now. I have two cases open, [Edited: "Personal Information"]. I have not received any communication back regarding these.
I am experiencing extreme difficulty trying to navigate through the AI chat bots and phone automation to communicate with anyone in the US. When I finally do get through to a live agent, they are all overseas and don't seem able to comprehend what I am telling them.
(edited)
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