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TommyWIllB
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Visitor

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4 Messages

Tuesday, January 20th, 2026 8:46 PM

Website Blocked... even with Advanced Security OFF

The admin tool for my own website is blocked. It is running on port :2083... I can get to other things on that port, just not my thing.

I've disabled Advanced Security.

I've used their tools to check for blocking... It says "no", but it >IS< being blocked.
* https://spa.xfinity.com/check_url_status

I've used thier tool to request that be UNBLOCKED... They say it isn't being blocked, but it >IS< being blocked.


I can access this from other networks/providers... so I know the site is functional and accessible.


IT IS ONLY BLOCKED VIA XFINITY

BUT THEY WILL NOT FIX IT!


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19 minutes ago

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TommyWIllB

Visitor

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4 Messages

21 minutes ago

I have chosen to switch to AT&T

comcast just lost a customer of decades. 

(edited)

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XfinityAbby

Official Employee

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554 Messages

@TommyWIllB, I understand your frustrtion with this, I would like to take a look at the account and figure out why your admin tool is blocked. 

Please send us a direct message with your full name and address so that we can assist you further.

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon or  https://forums.xfinity.com/direct-messaging

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

- As you are typing a drop-down list appears. Select "Xfinity Support" from that list

- An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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