Visitor
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4 Messages
Website blocked by Advanced Security - We just launched a new site so is no longer an issue.
Hello, I am on web development team of this site - https://www.wayzatamedicalspa.com/. Their old website had some issues and clean ups but to help get rid of old bad/malware files we built a new site and wiped the other out.
The site is now longer affected by malware. Please remove this from your advanced security block list. I'm tagging @XfinitySPAAbuse as I've heard that is who to tag to help with this. Please do this quickly.
Thanks.
Tyler
EG
Expert
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110K Messages
1 year ago
Just tagging @XfinitySPAAbuse here won't do anything. You can contact them online using the link below;
https://spa.xfinity.com/?linkId=130556429
https://comca.st/3C2771k which will take you to the general overview page. From there, you will then navigate over to the "Report a blocked website" button. You will then find the section and tool you need.
Or call them at 1-888-565-4329 or 1-800-934-6489 and ask for a transfer to them directly.
Business Hours: 6:00am - 2:00am EST, 7 days a week
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XfinitySara
Official Employee
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1.7K Messages
1 year ago
@dbbwcmst - Thank you for posting your concerns. It looks like you've seen our Expert's tips (thank you, @EG for sharing!) Please note that sending unsolicited private messages to myself or any other user is a direct violation of our Forums guidelines. You must first create your own public post requesting assistance, and once a Comcast verified employee responds and asks for a private message to be sent, you can then proceed with doing so.
You mentioned in your Direct Message that you've been to the Service Policy Assurance (SPA) page, which is good! What information did you receive when submitting that form? Have you also tried calling them as suggested earlier?
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